Today I’d like to introduce you to my new service – Maintainn. I’ve been involved with WordPress since 2006 and while I’ve done development/design work I’ve always been involved in the support area. I like support as it gives me a chance to solve problems while also teaching others and I’m good at it so that helps. Over the last year I’ve had this idea floating around about providing a different type of support to WordPress users/site owners, etc and today it’s live. Maintainn is my new WordPress support and maintenance service.
The goal is to provide excellent support to anyone with a WordPress site – on any host. There are millions of sites online powered by WordPress and it’s probably safe to say there are millions of folks needing help. Of course you can get support from your host but mostly this is hosting support only which doesn’t include theme or plugin support and not to mention just help in general with your site or development. This is where Maintainn is different. Think of Maintainn as a one-stop shop for everything related to WordPress support & maintenance. While I know I’m not breaking new ground by offering support and maintenance I do hope to provide it in a new way. There are plenty of sites out there that offer similar services but most you’ve never heard of so having this available from a known and trusted source (as well as having trusted WordPress developers on hand) is something that I hope will be a welcome change.
Maintainn offers security monitoring by Sucuri, daily off-site backups of your WordPress database and file system, automatic updates to WordPress core as well as themes and plugins and custom development. Development time can be used in a few different ways, so you can choose to use your development hours by live chat, a “bat phone” to talk to a trusted WordPress developer or actual development time on your site. Maintainn already has a handful of trusted WordPress developers on board and will be adding more in the coming weeks/months so you know your site will be in good hands.
There is also the question of “My host already provides most of the services you offer” – and for that there are some “development/consulting” packages available that focus strictly on development/consulting time and don’t offer things like backups, security, etc. No matter the need there is a plan for you.
Whether you’re a developer/development shop that needs a trusted source to send your clients after your project is done or you’re a site owner and just need to be in good hands, Maintainn provides that service and makes it dead simple. There is also an affiliate program currently being built for those of you who would like to promote this service – just contact me/Maintainn for details if you’re interested. I hope you’ll give it a try and see how it feels to have your site handled by trusted professionals that know WordPress.
Go spread the word – introductory pricing is in place until the New Year!